Shipping Policy

Order Processing

All orders are processed within 1–3 business days. Orders are not processed, shipped, or delivered on weekends or public holidays.

If we experience a high volume of orders, processing times may be slightly delayed. If there is a significant delay, we will contact you via email.

Shipping Times

Estimated delivery times:

• Australia: 7–15 business days
• United States: 7–15 business days
• Canada: 7–15 business days
• United Kingdom: 7–15 business days
• Other International Locations: 10–25 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout and displayed before you complete your purchase.

We offer free shipping.

Tracking Information

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Please allow 2–5 business days for tracking updates to appear.

Delays

We are not responsible for shipping delays caused by:

• Customs clearance procedures
• Carrier delays
• Weather conditions
• Public holidays
• Incorrect shipping information provided by the customer
• Other circumstances beyond our control

Lost or Stolen Packages

If your package appears lost or stolen, please contact us at amponsahantwi0@gmail.com and we will do our best to assist you.

Incorrect Address

Customers are responsible for providing accurate shipping information. Orders shipped to an incorrect address provided by the customer may not be eligible for a refund or replacement.

Contact Us

If you have any questions about shipping, please contact us at:

Pawora
Email: amponsahantwi0@gmail.com